Question 1

How quickly can you respond to heating emergencies?

Accepted Answer

Our goal is to respond promptly, typically within hours, to maintain the comfort of your home. To qualify for same-day service, please submit your request before 2 PM. We are committed to addressing all service requests within 24 hours.

Question 2

Fire & Ice qualified to handle all types of heaters?

Accepted Answer

Our technicians are highly trained and bring extensive experience to the servicing of various heating systems, including gas systems, heat pumps, and electric units. Furthermore, all service technicians undergo comprehensive background checks. We are proud to hold several certifications, including EPA Universal Certification 608, NCCER Certification, and the NC State licenses H3-1, H3-2, and H2.

Question 3

Do you offer any discounts or promotions?

Accepted Answer

New customers are eligible for a 50% discount on their initial service call. Additionally, they may qualify for a complimentary maintenance service. Our Maintenance Plan members benefit from discounted rates and prioritized service.

Question 4

Is there a warranty on the repairs?

Accepted Answer

We offer warranties on both parts and labor to ensure quality and your peace of mind. Our warranties include up to 12 years on parts and 5 years on labor for new system installations, as well as a 1-year warranty on parts and labor for repairs.

Question 5

What areas do you serve?

Accepted Answer

We proudly serve Statesville, Mooresville, and the surrounding areas.

Additionally, we offer services throughout the entire state of North Carolina.

Question 6

Do you offer Financing?

Accepted Answer

We are proud to offer flexible financing solutions tailored to our services, featuring quick approvals within minutes and a variety of options for your consideration. Please contact us or scan the QR code to explore your financing choices.

Fast Same Day Heating Service in Statesville

Have your heat working today with our reliable same day service guarantee

Why Choose Our Heating Service

Prompt Response

Experienced Technicians

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Exclusive New Customer Offer

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Stay Warm Today — Call for Same Day Heating Service!

Contact us now for fast, dependable heating repairs in the local area.

Frequently Asked Questions About Our Heating Service

Find answers to common questions about our same day heating solutions.

How quickly can you respond to heating emergencies?

Fire & Ice qualified to handle all types of heaters?

Do you offer any discounts or promotions?

Is there a warranty on the repairs?

What areas do you serve?

Do you offer Financing?

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